Macintyre, Mairi. <br/><br/>
Service Design and Delivery  [electronic resource] / 
edited by Mairi Macintyre, Glenn Parry, Jannis Angelis. 
 - Boston, MA :  Springer US,  2011. 
 -  digital. 
 - Service Science: Research and Innovations in the Service Economy,  1865-4924 .
 - Service Science: Research and Innovations in the Service Economy, .
<br/><br/><label>ISBN: </label>9781441983213 
<br/><br/><label>Standard No.: </label>10.1007/978-1-4419-8321-3  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computer science.<br/>Information Systems.<br/>Industrial management.<br/>Management information systems.<br/>Computer Science.<br/>Management of Computing and Information Systems.<br/>Management/Business for Professionals.<br/>Operations Research/Decision Theory.<br/>Business Information Systems.
<br/><br/><label>LC Class. No.: </label>QA76.9.M3 
<br/><br/><label>Dewey Class. No.: </label>005.74