Stauss, Bernd.
Services Science Fundamentals, Challenges and Future Developments / [electronic resource] :
edited by Bernd Stauss, Kai Engelmann, Anja Kremer, Achim Luhn.
- Berlin, Heidelberg : Springer Berlin Heidelberg, 2008.
- digital.
9783540744894
10.1007/978-3-540-74489-4 doi
Economics.
Economics/Management Science.
Business/Management Science, general.
Management.
HD28-70 HF4999.2-6182
650