TY - BOOK AU - Huber,Margit AU - OGorman,Susanne ED - SpringerLink (Online service) TI - From Customer Retention to a Holistic Stakeholder Management System: Living a Vision SN - 9783540774303 AV - HD28-70 U1 - 650 23 PY - 2008/// CY - Berlin, Heidelberg PB - Springer Berlin Heidelberg KW - Economics KW - Personnel management KW - Economics/Management Science KW - Management KW - Personnel Management UR - http://dx.doi.org/10.1007/978-3-540-77430-3 ER -