TY - BOOK AU - Paluch,Stefanie ED - SpringerLink (Online service) TI - Remote Service Technology Perception and its Impact on Customer-Provider Relationships: An Empirical Exploratory Study in a B-to-B-setting SN - 9783834969361 AV - HF5410-5417.5 U1 - 658.8 23 PY - 2012/// CY - Wiesbaden PB - Gabler Verlag KW - Economics KW - Marketing KW - Economics/Management Science UR - http://dx.doi.org/10.1007/978-3-8349-6936-1 ER -