Wbben, Markus. <br/><br/>
Analytical CRM  Developing and Maintaining Profitable Customer Relationships in Non-Contractual Settings /  [electronic resource] : 
by Markus Wbben. 
 - Wiesbaden :  Gabler,  2009. 
 -  digital. 
<br/><br/><label>ISBN: </label>9783834981219 
<br/><br/><label>Standard No.: </label>10.1007/978-3-8349-8121-9  doi 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Economics.<br/>Marketing.<br/>Economics/Management Science.<br/>Marketing.
<br/><br/><label>LC Class. No.: </label>HF5410-5417.5 
<br/><br/><label>Dewey Class. No.: </label>658.8