Frauendorf, Janine.

Customer Processes in Business-to-Business Service Transactions [electronic resource] / by Janine Frauendorf. - Wiesbaden : DUV, 2006. - digital.

9783835094475

10.1007/978-3-8350-9447-5 doi


Economics.
Marketing.
Economics/Management Science.
Marketing.

HF5410-5417.5

658.8