Neu, C. R.  1949- <br/><br/>
Sending your government a message  e-mail communication between citizens and government /  [electronic resource] : 
C. Richard Neu, Robert H. Anderson, Tora K. Bikson. 
 - Santa Monica, CA :  RAND,  1999. 
 - xxx, 200 p. :  ill. 
<br/><br/>Includes bibliographical references. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2013. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Administrative agencies--Communication systems.--United States<br/>Executive departments--Communication systems.--United States<br/>Electronic mail systems--United States.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>JK468.T4  / N48 1999eb 
<br/><br/><label>Dewey Class. No.: </label>384.3/4