Analyzing operations in business issues, tools, and techniques / [electronic resource] :
Michael R. Summers.
- Westport, Conn. : Quorum Books, 1998.
- x, 234 p. : ill.
Includes bibliographical references (p. [225]-230) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.