TY - BOOK AU - Halinen,Aino ED - ebrary, Inc. TI - Relationship marketing in professional services: a study of agency-client dynamics in the advertising sector T2 - Routledge advances in management and business studies AV - HF5415.55 .H35 1997eb U1 - 659.1/068/8 20 PY - 1997/// CY - London, New York PB - Routledge KW - Relationship marketing KW - Service industries KW - Marketing KW - Finland KW - Case studies KW - Advertising agencies KW - Customer services KW - Electronic books KW - local N1 - Includes bibliographical references (p. 345-356) and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10017727 ER -