TY - BOOK AU - Davis,Mark ED - ebrary, Inc. TI - The impact of technology on services T2 - International journal of service industry management AV - HD9980.5 .I67 2002eb PY - 2002/// CY - Bradford, England PB - Emerald Group Publishing KW - Service industries KW - Management KW - Technology KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10052834 ER -