The quality management sourcebook an international guide to materials and resources / [electronic resource] :
Christine Avery and Diane Zabel.
- London ; New York : Routledge, 1997.
- vii, 327 p.
Includes indexes.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
Total quality management--Bibliography. Management--Bibliography.