TY - BOOK AU - Avery,Christine AU - Zabel,Diane ED - ebrary, Inc. TI - The quality management sourcebook: an international guide to materials and resources AV - Z7164.O7 A95 1997eb U1 - 016.6585/62 20 PY - 1997/// CY - London, New York PB - Routledge KW - Total quality management KW - Bibliography KW - Management KW - Electronic books KW - local N1 - Includes indexes; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10057240 ER -