How organisations measure success the use of performance indicators in government / [electronic resource] :
Neil Carter, Rudolf Klein, and Patricia Day.
- London ; New York : Routledge, 1992.
- 202 p.
Includes bibliographical references (p. [184]-191) and indexes.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.