Maximum influence the 12 universal laws of power persuasion / [electronic resource] :
Kurt W. Mortensen.
- 1st ed.
- New York : American Management Association, c2004.
- viii, 240 p.
Includes bibliographical references and index.
Introduction -- The power of persuasion -- The 12 universal laws of power persuasion -- Law of dissonance -- Law of obligation -- Law of connectivity -- Law of social validation -- Law of scarcity -- Law of verbal packaging -- Law of contrast -- Law of expectations -- Law of involvement -- Law of esteem -- Law of association -- Law of balance -- Your pre-persuasion checklist -- Epilogue.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.