Williams, Christine,  1951- <br/><br/>
Service quality in leisure and tourism  [electronic resource] / 
Christine Williams and John Buswell. 
 - Wallingford, Oxon, UK ;  Cambridge, MA :  CABI Pub.,  c2003. 
 - ix, 230 p. :  ill. 
<br/><br/> Includes bibliographical references (p. 209-222) and index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2013. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Leisure industry.<br/>Quality assurance.<br/>Tourism.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>G155.A1  / W488 2003eb 
<br/><br/><label>Dewey Class. No.: </label>910/.68/4