TY - BOOK AU - Cerasale,Mark Vincent AU - Stone,Merlin ED - ebrary, Inc. TI - Business solutions on demand: transform the business to deliver real customer value AV - HD30.28 .C415 2004eb U1 - 658.4/012 22 PY - 2004/// CY - London, Sterling, VA PB - Kogan Page KW - Business planning KW - Strategic planning KW - Electronic books KW - local N1 - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10062675 ER -