Conflict and communication a guide through the labyrinth of conflict management / [electronic resource] :
by Daniel Shapiro.
- New York : International Debate Education Association, 2004.
- x, 295 p.
Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2005. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
Conflict management--Study and teaching. Social conflict--Study and teaching. Conflict management--Study and teaching--Activity programs. Social conflict--Study and teaching--Activity programs.