TY - BOOK AU - La Roche,Michael ED - ebrary, Inc. TI - Cultural perspectives on services marketing T2 - Journal of services marketing AV - HD9980.5 .C85 2005eb PY - 2005/// CY - Bradford, England PB - Emerald Group Publishing KW - Customer services KW - Service industries KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10085672 ER -