TY  - BOOK
AU  - Sigala,Marianna
AU  - Christou,Evangelos
ED  - ebrary, Inc.
TI  - Global trends and challenges in services
T2  - Managing Service Quality, an international journal
AV  - HF5415 .G56 2006eb
PY  - 2006///
CY  - Bradford, England
PB  - Emerald Group Publishing
KW  - Marketing
KW  - Service industries
KW  - Electronic books
KW  - local
N1  - Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10146666
ER  -