Selected papers from the 5th International PMA Conference, London, July 2006  [electronic resource] / 
editor Mike Bourne. 
 - Bradford, England :  Emerald Group Publishing,  c2007. 
 - 77 p. 
 - Measuring Business Excellence, the journal of organizational performance management ;  11, no. 1 .
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2009. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management.<br/>Total quality management.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD62.15  / .S45 2007eb