Betz, Charles T. <br/><br/>
Architecture and patterns for IT service management, resource planning, and governance  making shoes for the cobbler's children /  [electronic resource] : 
Charles T. Betz. 
 - Amsterdam ;  Boston :  Elsevier/Morgan Kaufmann,  c2007. 
 - xxix, 417 p. :  ill. 
<br/><br/> Includes bibliographical references (p. 397-406) and index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2013. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology.<br/>Information technology--Management.<br/>Computer network architectures.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>T58.5  / .B47 2007eb 
<br/><br/><label>Dewey Class. No.: </label>004