TY - BOOK AU - Bennett,Greg ED - ebrary, Inc. TI - Consultative closing: simple steps that build relationships and win even the toughest sale AV - HF5438.25 .B448 2007eb U1 - 658.85 22 PY - 2007/// CY - New York PB - AMACOM KW - Selling KW - Electronic books KW - local N1 - Includes index; Consultative salespeople often struggle with closing -- Creating mini-steps in the closing process -- How to create mini-steps in the closing process -- How to use mini-steps to close for action -- Embracing no as a sales culture -- Consultative closing by focusing on after the sale -- Consultative closing for managers (a short course) -- A 4-week plan for implementation and lasting success; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10196175 ER -