Stone, Florence M. <br/><br/>
Coaching, counseling & mentoring  how to choose & use the right technique to boost employee performance /  [electronic resource] : 
 Coaching, counseling and mentoring 
Florence M. Stone. 
 - 2nd ed. 
 - New York :  American Management Association,  c2007. 
 - vi, 230 p. 
<br/><br/> Includes index. 
<br/><br/>Introduction : three ways to develop high-performance employees -- Your role as a coach -- Coaching as an ongoing responsibility -- Let's talk : "should I say that?" -- Coaching traps and problems -- Why counsel troublesome people? -- How to turn around problem employees and employees with problems -- Let's talk : specific counseling sessions -- Counseling dilemmas : traps and pitfalls to avoid -- What mentoring can do to help high achievers- and you -- Mentor as a role model, broker, advocate, and career counselor -- Let's talk : face-to-face and e-conversations -- Mentoring traps to avoid -- Epilogue : your role as a leader. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2013. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>LCCN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Mentoring in business.<br/>Employees--Coaching of.<br/>Employees--Counseling of.<br/>Employees--Training of.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HF5385  / .S76 2007eb 
<br/><br/><label>Dewey Class. No.: </label>658.3/124