TY - BOOK AU - Jarra,Yasar AU - Schiuma,Giovanni ED - ebrary, Inc. TI - Measuring business excellence T2 - Measuring business excellence AV - HD30.213 .M4311 2007eb PY - 2007/// CY - Bradford PB - Emerald Insight KW - Management information systems KW - Public administration KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10211645 ER -