TY - BOOK AU - Javalgi,Raj ED - ebrary, Inc. TI - Journal of services marketing T2 - Journal of services marketing AV - HD9980.5 .J6821 2007eb PY - 2007/// CY - Bradford PB - Emerald Insight KW - Customer services KW - Marketing KW - Globalization KW - Electronic books KW - local N1 - Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10211653 ER -