TY  - BOOK
AU  - Knapp,Rob
ED  - ebrary, Inc.
TI  - The supernova advisor: crossing the invisible bridge to exceptional client service and consistent growth 
AV  - HG4621 .K64 2008eb
U1  - 658.8/12 22
PY  - 2008///
CY  - Hoboken, N.J.
PB  - John Wiley & Sons
KW  - Investment advisor-client relationships
KW  - Customer relations
KW  - Investment advisors
KW  - Financial services industry
KW  - Management
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; The trouble with success: the tyranny of the 80/20 rule -- Contact: the humble foundation of the ultimate client experience -- Segmentation: the supernova non-negotiable -- Organization: promises made, promises kept -- Planning: inspired action -- Acquisition: explosive growth under control -- Leading the practice: leaders developing leaders; Electronic reproduction; Palo Alto, Calif.; ebrary; 2013; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10226735
ER  -