Smith, Amy C.,  1964- <br/><br/>
Going lean  busting barriers to patient flow /  [electronic resource] : 
Amy C. Smith, Robert Barry, Clifford E. Brubaker. 
 - Chicago, IL :  Health Administration Press,  c2008. 
 - xiv, 191 p. :  ill. 
 - American College of Healthcare Executives management series .
 - Management series (Ann Arbor, Mich.) .
<br/><br/>Includes bibliographical references. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2009. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Health facilities--Administration.<br/>Hospital care--Quality control.<br/>Hospital utilization.<br/>Patient satisfaction.<br/>Total quality management.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>RA971  / .S616 2008eb