TY  - BOOK
AU  - Meredith,Meri
ED  - ebrary, Inc.
TI  - Dealing with an international clientele: communications, diplomacy and etiquette 
T2  - The information services management series
AV  - Z711 .M47 2005eb
PY  - 2004///
CY  - München
PB  - Saur
KW  - Reference services (Libraries)
KW  - Libraries and immigrants
KW  - Reference librarians
KW  - Attitudes
KW  - Communication in library administration
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10256638
ER  -