Lundin, William,  1923- <br/><br/>
Working with difficult people  [electronic resource] / 
William Lundin, Kathleen Lundin, and Michael S. Dobson. 
 - 2nd ed. 
 - New York :  AMACOM,  c2009. 
 - 120 p. :  ill. 
<br/><br/> Includes index. 
<br/><br/>How difficult are you? -- Stop, look, and listen -- Maximizing your power -- It's not (always) personal, it's (often) business -- Planning your strategy -- Working with difficult superiors -- Working with difficult subordinates -- Corporate culture and difficult people -- Mean and angry -- Suspicious -- Pessimists -- Cynics -- Shy and quiet -- How do I love me? -- Extreme competitiveness -- Overcontrolling -- It takes two to make a toady -- Lessons: handling all kinds of difficult people. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2013. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
<br/><br/><label>ISBN: </label>
<br/><br/><label>LCCN: </label>
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management--Case studies.<br/>Interpersonal relations--Case studies.<br/>Interpersonal conflict--Case studies.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>HD42  / .L86 2009eb 
<br/><br/><label>Dewey Class. No.: </label>650.1/3