Pang, Sauming. <br/><br/>
Successful service design for telecommunications  a comprehensive guide to design and implementation /  [electronic resource] : 
Sauming Pang. 
 - Chichester, U.K. :  John Wiley & Sons,  2009. 
 - xvi, 343 p. :  ill. 
<br/><br/>Includes bibliographical references (p. [335]-336) and index. 
<br/><br/><br/>Electronic reproduction. <br/>Palo Alto, Calif. : <br/>ebrary, <br/>2009. <br/>Available via World Wide Web. <br/>Access may be limited to ebrary affiliated libraries. 
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<br/><br/><label>Subjects--Topical Terms: </label><br/>Telecommunication--United States.<br/>Telecommunication--Management.--United States
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>TK5101  / .P29 2009eb 
<br/><br/><label>Dewey Class. No.: </label>621.382068/5