TY - BOOK AU - Pang,Sauming ED - ebrary, Inc. TI - Successful service design for telecommunications: a comprehensive guide to design and implementation AV - TK5101 .P29 2009eb U1 - 621.382068/5 22 PY - 2009/// CY - Chichester, U.K. PB - John Wiley & Sons KW - Telecommunication KW - United States KW - Management KW - Electronic books KW - local N1 - Includes bibliographical references (p. [335]-336) and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10278188 ER -