Managing quality fads how American business learned to play the quality game / [electronic resource] :
Robert E. Cole.
- New York : Oxford University Press, 1999.
- viii, 284 p.
Includes bibliographical references (p. 259-272) and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
Quality circles. Quality circles--History.--United States Industrial management--History.--United States Industrial management--History.--Japan