TY - BOOK AU - Cole,Robert E. ED - ebrary, Inc. TI - Managing quality fads: how American business learned to play the quality game AV - HD66 .C539 1999eb U1 - 658.5/62 21 PY - 1999/// CY - New York PB - Oxford University Press KW - Quality circles KW - United States KW - History KW - Industrial management KW - Japan KW - Electronic books KW - local N1 - Includes bibliographical references (p. 259-272) and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/daystar/Doc?id=10278233 ER -