The language of outsourced call centers a corpus-based study of cross-cultural interaction / [electronic resource] :
Eric Friginal.
- Amsterdam ; Philadelphia : John Benjamins Pub. Co., 2009.
- xxii, 319 p.
- Studies in corpus linguistics ; v. 34 .
- Studies in corpus linguistics ; v. 34. .
Includes bibliographical references and index.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
Intercultural communication--Philippines. Call center agents--Language.--Philippines English language--Usage.--Philippines