TY  - BOOK
AU  - Travers,Max
ED  - ebrary, Inc.
TI  - The new bureaucracy: quality assurance and its critics 
AV  - JF1525.T67 T73 2007eb
PY  - 2007///
CY  - Bristol, UK
PB  - Policy Press
KW  - Total quality management in government
KW  - Public administration
KW  - Quality control
KW  - Organizational change
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/daystar/Doc?id=10281199
ER  -