Results of search for 'ccl=su:"customer"'

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	121.	Observing and registering emotional satisfaction of customer contacts [electronic resource] : for customer satisfaction & loyalty / Hüseyin Güngör. by Güngör, Hüseyin ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Amsterdam : Vossiuspers UvA, c2007 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	122.	Rain making [electronic resource] : attract new clients no matter what your field / Ford Harding. by Harding, Ford ebrary, Inc Edition: 2nd ed., completely rev. and updated. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Avon, MA : Adams Business, c2008 Other title: Rainmaking Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	123.	Branded customer service [electronic resource] : the new competitive edge / by Janelle Barlow and Paul Stewart. by Barlow, Janelle, 1943- Stewart, Paul ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco, Calif. : Berrett-Koehler, 2006 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	124.	A complaint is a gift [electronic resource] : recovering customer loyalty when things go wrong / Janelle Barlow, Claus Møller. by Barlow, Janelle, 1943- Møller, Claus, 1942- ebrary, Inc Edition: 2nd ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco, Calif. : Berrett-Koehler Publishers, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	125.	The referral of a lifetime [electronic resource] : the networking system that produces bottom-line results-- every day! / Tim Templeton with Lynda Rutledge Stephenson. by Templeton, Timothy L ebrary, Inc Series: Ken Blanchard series Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Berrett-Koehler, c2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	126.	Relationship marketing [electronic resource] : theory and practice / edited by Francis Buttle. by Buttle, Francis ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Paul Chapman, c1996 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	127.	Behind the cloud [electronic resource] : the untold story of how Salesforce.com went from idea to billion-dollar company--and revolutionized an industry / Marc R. Benioff, Carlye Adler. by Benioff, Marc R, 1964- Adler, Carlye ebrary, Inc Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	128.	Customer relationship management [electronic resource] : a global perspective / by Gerhard Raab ... [et al.]. by Raab, Gerhard ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Aldershot, Hampshire, England ; Burlington, VT : Gower, c2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	129.	Handbook of brand relationships [electronic resource] / Deborah J. MacInnis, C. Whan Park, Joseph W. Priester, editors. by MacInnis, Deborah J Park, C. Whan Priester, Joseph W Society for Consumer Psychology ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Armonk, N.Y. : M.E. Sharpe, c2009 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	130.	Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by Inghilleri, Leonardo Solomon, Micah ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	131.	Looking beyond the runway [electronic resource] : airlines innovating with best practices while facing realities / Nawal K. Taneja. by Taneja, Nawal K ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Burlington, VT : Ashgate, 2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	132.	The experience effect [electronic resource] : engage your customers with a consistent and memorable brand experience / Jim Joseph. by Joseph, Jim, 1963- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : AMACOM, c2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	133.	Customer experience management [electronic resource] : a revolutionary approach to connecting with your customers / Bernd H. Schmitt. by Schmitt, Bernd ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : Wiley, c2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	134.	Services management [electronic resource] : (including skill development) / K. Ramachandra, B. Chandrashekara, S. Shivakumar. by Ramachandra, K Chandrashekara, B Shivakumar, S ebrary, Inc Edition: Rev. ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Mumbai [India] : Himalaya Pub. House, 2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	135.	And the clients went wild! [electronic resource] : how savvy professionals win all the business they want / Maribeth Kuzmeski. by Kuzmeski, Maribeth ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, c2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	136.	Social media marketing [electronic resource] : the next generation of business engagement / Dave Evans; with Jake McKee. by Evans, Dave, 1956- McKee, Jake ebrary, Inc Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, NJ : Wiley Technology Pub., c2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	137.	The store in the hood [electronic resource] : a century of ethnic business and conflict / Steven J. Gold. by Gold, Steven J. (Steven James) ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Lanham : Rowman & Littlefield Publishers, c2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	138.	E-business in the 21st century [electronic resource] : realities, challenges, and outlook / Jun Xu, Mohammed Quaddus. by Xu, Jun, Ph. D, 1960- Quaddus, M. A ebrary, Inc Series: Intelligent information systems ; v. 2. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hackensack, NJ : World Scientific, c2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	139.	How to win friends and influence profits [electronic resource] : the art of winning more business from your clients / David Kean and Chris Cowpe. by Kean, David Cowpe, Chris ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Cyan, 2008 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	140.	Implementing SugarCRM 5.x [electronic resource] : install, configure, and administer a robust customer relationship management system using SugarCRM / Angel Magaña, Michael Whitehead. by Magaña, Angel Whitehead, Michael ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Olton Birmingham [England] : Packt Pub. Ltd., 2010 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)

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