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141.
Implementing SugarCRM [electronic resource] / Michael J.R. Whitehead. by Series: From technologies to solutions
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Birmingham, U.K. : Packt Pub., 2006
Availability: No items available.

142.
143.
The ultimate online customer service guide [electronic resource] : how to connect with your customers to sell more! / by Marsha Collier. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Hoboken, N.J. : John Wiley & Sons, c2011
Availability: No items available.

144.
Slow down, sell faster! [electronic resource] : understand your customer's buying process and maximize your sales / Kevin Davis. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : American Management Association, 2011
Availability: No items available.

145.
Open services innovation [electronic resource] : rethinking your business to grow and compete in a new era / Henry Chesbrough. by
Edition: 1st ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: San Francisco, Calif. : Jossey-Bass, 2011
Availability: No items available.

146.
147.
Microsoft Dynamics CRM 2011 administration bible [electronic resource] / Matthew Wittemann and Geoff Ables. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Indianapolis, Ind. : Wiley, c2011
Availability: No items available.

148.
Managing customer relationships [electronic resource] : a strategic framework / Don Peppers, Martha Rogers. by
Edition: 2nd ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Hoboken, N.J. : Wiley, c2011
Availability: No items available.

149.
Pre-commerce [electronic resource] : how companies and customers are transforming business together / Bob Pearson with Dan Zehr. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c2011
Availability: No items available.

150.
151.
Auditing social media [electronic resource] : a governance and risk guide / Peter R. Scott, J. Mike Jacka. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Hoboken, N.J. : Wiley, c2011
Availability: No items available.

152.
153.
Social network analysis in telecommunications [electronic resource] / Carlos Andre Reis Pinheiro. by Series: Wiley and SAS business series
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Hoboken, NJ : Wiley, c2011
Availability: No items available.

154.
Oracle Siebel CRM 8 developer's handbook [electronic resource] : a practical guide to configuring, automating, and extending Siebel CRM applications / Alexander Hansal. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Birmingham, U.K. : Packt Enterprise, 2011
Availability: No items available.

155.
Behavioural finance for private banking [electronic resource] / Thorsten Hens and Kremena Bachmann. by Series: Wiley finance series
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Chichester [England] ; Hoboken, N.J. : John Wiley & Sons, c2008
Other title:
  • Behavioral finance for private banking
Availability: No items available.

156.
Vtiger CRM beginner's guide [electronic resource] : record and consolidate all your customer information with vtiger CRM / Ian D. Rossi. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Birmingham, U.K. : Packt Pub. Ltd., 2011
Availability: No items available.

157.
Customer service management training 101 [electronic resource] : quick and easy techniques that get great results / Renée Evenson. by
Edition: 1st ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : American Management Association, c2012
Availability: No items available.

158.
Sage ACT! 2012 cookbook [electronic resource] : over 90 advanced recipes for power users of ACT! 2012 for increasing the efficiency of your business / Karen Fredricks. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Birmingham, U.K. : Packt Pub., 2011
Availability: No items available.

159.
The daily you [electronic resource] : how the new advertising industry is defining your identity and your worth / Joseph Turow. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New Haven : Yale University Press, c2011
Availability: No items available.

160.