Results of search for 'ccl=su:"customer"'

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	161.	Brand real [electronic resource] : how smart companies live their brand promise and inspire fierce customer loyalty / Laurence Vincent. by Vincent, Laurence ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: New York : American Management Association, 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	162.	The financial services marketing handbook [electronic resource] : tactics and techniques that produce results / Evelyn Ehrlich and Duke Fanelli. by Ehrlich, Evelyn, 1950- Fanelli, Duke, 1954- ebrary, Inc Edition: 2nd ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, NJ : Bloomberg Press, c2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	163.	Phone clones [electronic resource] : authenticity work in the transnational service economy / Kiran Mirchandani. by Mirchandani, Kiran, 1968- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Ithaca : ILR Press, 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	164.	HR at your service [electronic resource] : lessons from benchmark service organizations / Gary P. Latham and Robert C. Ford ; forward [sic] by Jose A. Berrios. by Latham, Gary P Ford, Robert C ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Alexandria, Va. : Society for Human Resource Management, 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	165.	Design like Apple [electronic resource] : seven principles for creating insanely great products, services, and experiences / John Edson. by Edson, John, 1966- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	166.	Brand advocates [electronic resource] : turning enthusiastic customers into a powerful marketing force / Rob Fuggetta. by Fuggetta, Rob ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	167.	Statistical methods in customer relationship management [electronic resource] / V. Kumar, J. Andrew Petersen. by Kumar, V, 1957- Petersen, J. Andrew ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	168.	The book of business awesome [electronic resource] : how engaging your customers and employees can make your business thrive ; The book of business unawesome : the cost of not listening, engaging, or being great at what you do / Scott Stratten. by Stratten, Scott ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, Inc., c2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	169.	Private banking [electronic resource] : building a culture of excellence / Boris F. J. Collardi. by Collardi, Boris F. J ebrary, Inc Series: Wiley finance Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Singapore : John Wiley & Sons Singapore Pte. Ltd., c2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	170.	Practical insights on customer service [electronic resource] : an African perspective / Emmanuel Danstan Chinunda. by Chinunda, Emmanuel Danstan ebrary, Inc Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: London : Adonis & Abbey Publishers Ltd., 2011 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	171.	Citizen relationship management [electronic resource] : a study of CRM in government / Alexander Schellong. by Schellong, Alexander ebrary, Inc Series: European university studies. Series XXXI, Politics = Publications universitaires européennes. Série XXXI, Politics = Europäische Hochschulschriften. Reihe XXXI, Politik ; Bd. 560 Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Frankfurt am Main : Lang, c2008 Dissertation note: Thesis (doctoral)--Universität Frankfurt (Main), 2008. Other title: Citizen relationship management, a study of customer relationship management in government Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	172.	Clients first [electronic resource] : the two word miracle / Joseph Callaway, JoAnn Callaway. by Callaway, Joseph, 1943- Callaway, JoAnn, 1944- ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : Wiley, 2012, c2013 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	173.	Global experience industries [electronic resource] : the business of the experience economy / Jens Christensen. by Christensen, Jens ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Aarhus ; Oakville, CT : Aarhus University Press, 2009 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	174.	Anticipate [electronic resource] : know what your customers want before they do / Bill Thomas, Jeff Tobe. by Thomas, Bill, 1955- Tobe, Jeff ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Hoboken, N.J. : John Wiley & Sons, 2013 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	175.	Service-ability [electronic resource] : create a customer centric culture and gain competitive advantage / Kevin Robson. by Robson, Kevin ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Chichester : Wiley, 2013 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	176.	Project stakeholder management [electronic resource] / Pernille Eskerod and Anna Lund Jepsen. by Eskerod, Pernille Jepsen, Anna Lund, 1963- ebrary, Inc Series: Fundamentals of project management Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Burlington, Vt. : Gower, 2013 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	177.	Microsoft Dynamics CRM 2011 customization & configuration (MB2-866) certification guide [electronic resource] : a practical guide to customizing and configuring Microsoft Dynamics CRM 2011 focused on helping you pass the certification exam / Neil Benson. by Benson, Neil ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Birminghan, UK : Packt Pub., 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	178.	Customer relationship management using business intelligence [electronic resource] / by Graham R. Sturdy. by Sturdy, Graham R ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Newcastle upon Tyne : Cambridge Scholars Pub., 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	179.	Conflict management for managers [electronic resource] : resolving workplace, client, and policy disputes / Susan S. Raines. by Raines, Susan S ebrary, Inc Series: Jossey-Bass business & management series Edition: 1st ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Jossey-Bass, c2013 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	180.	Microsoft Dynamics CRM 2011 application design [electronic resource] : develop applications for any situation with our hands-on guide to Microsoft Dynamics CRM 2011 / Mahender Pal. by Pal, Mahender ebrary, Inc Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: Birmingham, UK : Packt Pub., 2012 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)

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