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21.
Loyalty to loyalty [electronic resource] : Josiah Royce and the genuine moral life / Mathew A. Foust. by Series: American philosophy
Edition: 1st ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : Fordham University Press, 2012
Availability: No items available.

22.
Brand advocates [electronic resource] : turning enthusiastic customers into a powerful marketing force / Rob Fuggetta. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Hoboken, N.J. : Wiley, 2012
Availability: No items available.

23.
Northern Ireland's lost opportunity [electronic resource] : the frustrated promise of political loyalism / Tony Novosel. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: London : Pluto Press, 2013
Availability: No items available.

24.
The organization man [electronic resource] / William H. Whyte ; foreword by Joseph Nocera. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Philadelphia : University of Pennsylvania Press, 2002
Availability: No items available.

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Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hamburg, Germany : Diplomica Verlag, 2013Copyright date: ©2013
Availability: No items available.

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Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009
Availability: No items available.

29.
Superior customer satisfaction and loyalty : engaging customers to drive performance / Sheldon D. Goldstein. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009Copyright date: ©2010
Availability: No items available.

30.
The customer advocate and the customer saboteur : linking social word-of-mouth, brand impression, and stakeholder behavior / Michael W. Lowenstein. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2011Copyright date: ©2012
Availability: No items available.

31.
Igniting customer connections : fire up your company's growth by multiplying customer experience & engagement / Andrew Frawley. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2015Copyright date: ©2015
Availability: No items available.

32.
The wallet allocation rule : winning the battle for share / Timothy L. Keiningham [and three others]. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2015Copyright date: ©2015
Availability: No items available.

33.
Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications / Michael W. Lowenstein. by Series: 2013 digital library | Marketing strategy collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2014
Availability: No items available.

34.
Fashion marketing : influencing consumer choice and loyalty with fashion products / Caroline Le Bon. by Series: 2014 digital library | Consumer behavior collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2015
Availability: No items available.

35.
Relationship marketing re-imagined : marketing's inevitable shift from exchanges to value cocreating relationships / Naresh K. Malhotra, Can Uslay, and Ahmet Bayraktar. by Series: Marketing strategy collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publisher: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016
Availability: No items available.

36.
Service excellence : creating customer experiences that build relationships / Ruth N. Bolton. by Series: Marketing strategy collection
Edition: First edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction ; Audience: Specialized;
Publication details: New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press, 2016
Availability: Items available for loan: Nairobi Campus (4)Call number: HF5415.5.B66 2016, ... Not available: Nairobi Campus: In transit (1).

37.
The organization man / by William H. Whyte by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : Doubleday Anchor Books, 1956
Availability: Items available for reference: Creating Understanding International: Not For Loan (1)Call number: BF697.W49 1956.

38.
Security, Loyalty, and Science / Walter Gellhorn. by Series: Book collections on Project MUSE
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Ithaca, New York : Cornell University Press, 2019Manufacturer: Baltimore, Md. : Project MUSE, 2019Copyright date: ©2019
Online resources:
Availability: No items available.

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