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201.
The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance / Dave Mitchell. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: ©2014
Availability: No items available.

202.
The innovative sale / Mark Donnolo. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: New York : American Management Association, [2014]Copyright date: ©2014
Other title:
  • Innovative sale : unleash your creativity for better customer solutions and extraordinary results
Availability: No items available.

203.
Romancing the brand : how brands create strong, intimate relationships with customers / Tim Halloran ; cover design by Adrian Morgan. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: San Francisco, California : Jossey-Bass, 2014Copyright date: ©2014
Availability: No items available.

204.
205.
Connected CRM : implementing a big-data-driven, customer-centric business strategy / David Williams. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: ©2014
Availability: No items available.

206.
Mobile telecommunication customer loyalty in Nigeria : determining factors / Olayiwola Bello. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hamburg, Germany : Diplomica Verlag, 2013Copyright date: ©2013
Availability: No items available.

207.
208.
The co-creation paradigm / Venkat Ramaswamy and Kerimcan Ozcan. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Stanford, California : Stanford University Press, 2014Copyright date: ©2014
Availability: No items available.

209.
Buying and selling information : a guide for information professionals and salespeople to build mutual success / Michael L. Gruenberg. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Medford, New Jersey : Information Today, Inc., 2014Copyright date: ©2014
Availability: No items available.

210.
Salesforce.com for dummies / by Liz Kao and Matt Kaufman. by Series: --For dummies
Edition: Fifth edition.
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Indianapolis, IN : John Wiley and Sons, 2014
Availability: No items available.

211.
Above the line : how to create a company culture that engages employees, delights customers and delivers results / Michael Henderson. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milton, Queensland, [Australia] : Wiley, 2014Copyright date: ©2014
Availability: No items available.

212.
Build for change : revolutionizing customer engagement through continuous digital innovation / Alan Trefler. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: ©2014
Availability: No items available.

213.
Analytics and dynamic customer strategy : big profits from big data / John F. Tanner, Jr. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : Wiley, 2014Copyright date: ©2014
Availability: No items available.

214.
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216.
Business performance through lean six sigma : linking the knowledge worker, the twelve pillars, and Baldrige / James T. Schutta. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2006Copyright date: ©2006
Availability: No items available.

217.
Managing the customer experience : a measurement-based approach / Morris Wilburn. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2006Copyright date: ©2007
Availability: No items available.

218.
219.
Customer's new voice : extreme relevancy and experience through volunteered customer information / John McKean. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Hoboken, New Jersey : John Wiley & Sons, Incorporates, 2015Copyright date: ©2015
Availability: No items available.

220.
Beyond the ultimate question : a systematic approach to improve customer loyalty / Bob E. Hayes. by
Material type: Text Text; Format: available online remote; Literary form: Not fiction
Publisher: Milwaukee, Wisconsin : ASQ Quality Press, 2009
Availability: No items available.