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41.
The essential guide to employee engagement [electronic resource] : better business performance through staff satisfaction / Sarah Cook. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: London ; Philadelphia : Kogan Page, 2008
Other title:
  • Guide to employee engagement
Availability: No items available.

42.
Going lean [electronic resource] : busting barriers to patient flow / Amy C. Smith, Robert Barry, Clifford E. Brubaker. by Series: Management series (Ann Arbor, Mich.)
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Chicago, IL : Health Administration Press, c2008
Availability: No items available.

43.
44.
The joyless economy [electronic resource] : the psychology of human satisfaction / Tibor Scitovsky. by
Edition: Rev. ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : Oxford University Press, 1992
Availability: No items available.

45.
What's the secret? [electronic resource] : to providing a world-class customer experience / John R. DiJulius. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Hoboken, N.J. : Wiley, c2008
Other title:
  • To providing a world-class customer experience
Availability: No items available.

46.
Making a living while making a difference [electronic resource] : conscious careers for an era of interdependence / Melissa Everett. by
Edition: Rev. ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Gabriola Island, B.C. : New Society Publishers, 2007
Availability: No items available.

47.
The change cycle [electronic resource] : how people can survive and thrive in organizational change / Ann Salerno & Lillie Brock. by
Edition: 1st ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: San Francisco : Berrett-Koehler Publishers, c2008
Availability: No items available.

48.
Love it, don't leave it [electronic resource] : 26 ways to get what you want at work / Beverly Kaye and Sharon Jordan-Evans. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: San Francisco : Berrett-Koehler, c2003
Availability: No items available.

49.
Our present complaint [electronic resource] : American medicine, then and now / Charles E. Rosenberg. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Baltimore : Johns Hopkins University Press, 2007
Availability: No items available.

50.
The meaning of activities in the dwelling and residential environment [electronic resource] : a structural approach in people-environment relations / door Janine Meesters. by Series: Sustainable urban areas ; 27.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Language: English Summary language: Dutch
Publication details: Amsterdam : Delft : IOS Press ; Delft University Press, c2009
Availability: No items available.

51.
Exceptional service, exceptional profit [electronic resource] : the secrets of building a five-star customer service organization / Leonardo Inghilleri and Micah Solomon. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: New York : American Management Association, 2010
Availability: No items available.

52.
Looking beyond the runway [electronic resource] : airlines innovating with best practices while facing realities / Nawal K. Taneja. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Burlington, VT : Ashgate, 2010
Availability: No items available.

53.
54.
Conversations with great teachers [electronic resource] / Bill Smoot. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Bloomington : Indiana University Press, c2010
Availability: No items available.

55.
Looking away [electronic resource] : phenomenality and dissatisfaction, Kant to Adorno / Rei Terada. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Cambridge, Mass. : Harvard University Press, 2009
Availability: No items available.

56.
57.
Operations rules [electronic resource] : delivering customer value through flexible operations / David Simchi-Levi. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Cambridge, Mass. : MIT Press, c2010
Availability: No items available.

58.
The purchasing of maintenance service delivery in the Dutch social housing sector [electronic resource] : optimising commodity strategies for delivering maintenance services to tenants : proefschrift / Johan Hendrik van Mossel. by Series: Sustainable urban areas ; 17.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Language: English Summary language: Dutch
Publication details: Delft : Delft University of Technology, 2008
Availability: No items available.

59.
Prosperity for all [electronic resource] : consumer activism in an era of globalization / Matthew Hilton. by
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: Ithaca : Cornell University Press, 2009
Availability: No items available.

60.
The great workplace [electronic resource] : how to build it, how to keep it, and why it matters / Michael Burchell, Jennifer Robin. by
Edition: 1st ed.
Material type: Text Text; Format: electronic available online remote; Literary form: Not fiction
Publication details: San Francisco : Jossey-Bass, c2011
Availability: No items available.