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	1.	Health information management [electronic resource] : principles and organization for health information services / Margaret Skurka, editor. by Skurka, Margaret Flettre ebrary, Inc Edition: 5th ed. Material type: Text; Format: electronic available online ; Literary form: Not fiction Publication details: San Francisco : Chicago : Jossey-Bass ; Health Forum, 2003 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)
	2.	Customer service in health care : a grassroots approach to creating a culture of service excellence / Kristin Baird. by Baird, Kristin [author.] Material type: Text; Format: available online ; Literary form: Not fiction Publisher: San Francisco : Jossey-Bass ; Chicago : Health Forum, [2000]Copyright date: ©2000 Online resources: An electronic book accessible through the World Wide Web; click to view Availability: No items available. Save to lists Add to cart (remove)

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