The effects of lower cadre employee involvement on staff engagement at Safaricom Call Centre / by Faith Musau Mwandi.

By: Material type: TextTextPublication details: Nairobi : Daystar University, 2014.Description: xii, 93 p. : ill ; cmSubject(s): LOC classification:
  • HD5650 .M83
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Item type Current library Call number Status Date due Barcode
Theses Theses Nairobi Campus Africana & Special Collection THES HD5650.M83 2014 (Browse shelf(Opens below)) Available BK98034

A thesis presented to the School of Communication, Language and Performing Arts of Daystar University in partial fulfilment for the degree of Masters of Arts in Communication.

Includes bibliographical references and index.

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