Going live [electronic resource] : starting & running a virtual reference service / Steve Coffman ; with contributions by Michelle Fiander, Kay Henshall, and Bernie Sloan.

By: Contributor(s): Material type: TextTextPublication details: Chicago : American Library Association, 2003.Description: viii, 182 p. : illSubject(s): Genre/Form: DDC classification:
  • 025.5/24 21
LOC classification:
  • Z711.45 .C64 2003eb
Online resources:
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Includes bibliographical references (p. 157-176) and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2009. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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