Business process change : a business process management guide for managers and process professionals / Paul Harmon ; foreword by Tom Davenport ; acquiring editor Andrea Dierna ; designer Russell Purdy.

By: Contributor(s): Material type: TextTextPublisher: Waltham, Massachusetts : Elsevier, 2014Copyright date: �2014Edition: Third editionDescription: 1 online resource (525 pages)Content type:
  • text
Media type:
  • computer
Carrier type:
  • online resource
ISBN:
  • 9780128005224 (e-book)
Subject(s): Genre/Form: Additional physical formats: Print version:: Business process change : a business process management guide for managers and process professionals.DDC classification:
  • 658.406 23
LOC classification:
  • HF5548.32 .H367 2014eb
Online resources:
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Includes bibliographical references at the end of each chapters and index.

Description based on print version record.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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