Exemplary performance [electronic resource] : driving business results by benchmarking your star performers / Paul H. Elliott, Alfred C. Folsom.

By: Contributor(s): Material type: TextTextPublication details: San Francisco : Jossey-Bass, c2013.Edition: 1st edDescription: x, 241 p. : illSubject(s): Genre/Form: DDC classification:
  • 658.3/125 23
LOC classification:
  • HF5549.5.M63 E45 2013eb
Online resources:
Contents:
The value of leveraging the insights of your stars -- Prioritizing performance improvement opportunities -- Selecting exemplary teams and individuals -- Capturing the expertise of your stars -- What makes them tick? : how stars and exemplary teams consistently exceed expectations -- Leading for exceptional results -- You get what you expect and what you inspect -- Great job! rewards, recognition, and consequences -- How to succeed in business by really trying : motivation, intentionality, and deliberate practice -- Replicating your stars! training and performance support -- Getting round pegs in the round holes : selecting for success -- Creating barrier-free work systems.
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Includes index.

The value of leveraging the insights of your stars -- Prioritizing performance improvement opportunities -- Selecting exemplary teams and individuals -- Capturing the expertise of your stars -- What makes them tick? : how stars and exemplary teams consistently exceed expectations -- Leading for exceptional results -- You get what you expect and what you inspect -- Great job! rewards, recognition, and consequences -- How to succeed in business by really trying : motivation, intentionality, and deliberate practice -- Replicating your stars! training and performance support -- Getting round pegs in the round holes : selecting for success -- Creating barrier-free work systems.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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