Medical errors and patient safety [electronic resource] : strategies to reduce and disclose medical errors and improve patient safety / Jay Kalra.

Includes bibliographical references and index.

An overview and introduction to concepts -- Perceptions of medical error and adverse events -- Causes of medical error and adverse events -- Medical error and strategies for working solutions in clinical diagnostic laboratories and other health care areas -- Creating a culture for medical error reduction -- Improving quality in clinical diagnostic laboratories -- Barriers to open disclosure -- International laws and guidelines addressing error and disclosure -- The value of autopsy in detecting medical error and improving quality -- Total quality management, six-sigma, and health care.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.