A practical guide to working with reluctant clients in health and social care [electronic resource] / Maggie Kindred ; illustrated by Cath Kindred.
Material type:
- Working with reluctant clients in health and social care
- 362.1 22
- R727.35 .K56 2011eb
Includes bibliographical references and indexes.
Starting points -- Your philosophy -- Helping others -- Messages -- Power -- Non-verbal communication -- Dress -- Rights -- Staying safe -- Making contact with clients -- Contracts -- Recording -- Methods of helping suited to the reluctant client -- Good endings -- Rewards.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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