A practical guide to working with reluctant clients in health and social care [electronic resource] / Maggie Kindred ; illustrated by Cath Kindred.

By: Contributor(s): Material type: TextTextPublication details: London ; Philadelphia : Jessica Kingsley Publishers, 2011.Description: 140 p. : illOther title:
  • Working with reluctant clients in health and social care
Subject(s): Genre/Form: DDC classification:
  • 362.1 22
LOC classification:
  • R727.35 .K56 2011eb
Online resources:
Contents:
Starting points -- Your philosophy -- Helping others -- Messages -- Power -- Non-verbal communication -- Dress -- Rights -- Staying safe -- Making contact with clients -- Contracts -- Recording -- Methods of helping suited to the reluctant client -- Good endings -- Rewards.
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Includes bibliographical references and indexes.

Starting points -- Your philosophy -- Helping others -- Messages -- Power -- Non-verbal communication -- Dress -- Rights -- Staying safe -- Making contact with clients -- Contracts -- Recording -- Methods of helping suited to the reluctant client -- Good endings -- Rewards.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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