Measuring the performance of public services [electronic resource] : principles and practice / Michael Pidd.

By: Contributor(s): Material type: TextTextPublication details: Cambridge ; New York : Cambridge University Press, 2012.Description: xv, 316 pSubject(s): Genre/Form: DDC classification:
  • 352.3/75 23
LOC classification:
  • JF1351 .P53 2012eb
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Includes bibliographical references and index.

Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.

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