Building successful online communities [electronic resource] : evidence-based social design / Robert E. Kraut and Paul Resnick with Sara Kiesler ... [et al.].
Material type:
- 302.30285 22
- HM742 .K73 2011eb
Includes bibliographical references and index.
Introduction -- Encouraging contribution to online communities -- Encouraging commitment in online communities -- Regulating behavior in online communities -- The challenges of dealing with newcomers -- Starting new online communities.
Electronic reproduction. Palo Alto, Calif. : ebrary, 2011. Available via World Wide Web. Access may be limited to ebrary affiliated libraries.
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